• You may customize your own theme (color and item that you're interested in) and we can do the wrapping for you with a minimum charges.
• Items used in all products are subject to their availability. When an item is not available, the closest substitute of a similar value will be used.
• Kindly make an order at least 5 (five) working days before delivery. However, we accept and apply a minimum charges on special request on a quick completion and delivery of the product.
  (charges depends on the design and item of the product)
• Please allow at least 7 (seven) working days for custom made product delivery.
• The Demilson Gifts will not be held responsible for any delay in delivery. However, we will try to accommodate delivery as earlier as possible.
• Free delivery service upon purchase of RM200.00 and above.
  A minimum charges of RM15.00 on the following delivery zone:

  Delivery area	Postcode
  Kuala Lumpur	50000-60000
  Ampang	68000
  Petaling Jaya	46000-46999 & 47300 - 47500

• All delivery outside of the above mention delivery zone will be sent via post and charged depends on design and size.
• Method of ordering:
  1. Using the online shop: Browse, add to cart, and checkout (purchase).
  2. Call our representative:
     Emily: +6016-2329193, or
     Dickson: +6016-3846007
  Our representation will call you to confirm your order once we have received it. Depends on the type of order, we will send you a quotation or invoice.
• Payment should be made before product delivery.
• Cancellation fees: 50% charges applies on order cancellation.
• A minimum of RM20.00 applies for redirection of order delivery (depending on the distance)
• Payment Method
  1. Bank-in/transfer
     Bank: RHB
     Account no.: 2-14204-000-23290
     Account name: THE DEMILSON GIFTS
  2. Cheque: Payable to "THE DEMILSON GIFTS"
  3. Credit Card: We will introduce credit card payment in the near future